LIVING CONTENT

Project 4:
Art Gallery Email Blast

Problem
An art gallery that hosts numerous events each year needed a way to keep customers updated.
While the gallery maintains a website and Facebook page, not all of the customers were receiving event information.
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My Approach
Customer Data Optimization:
Gathering user data that the gallery collected, I assembled an email list.
User Research:
In order to effectively communicate to the customers, it was first necessary for me to figure out the customers that attended the events in the past.
Empathy:
By assuming the identity of a gallery event customer, I formulated the following questions: What do I need to know about this event? What message will appeal to me and make me read about the event?
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Actions
I created an email blast template for gallery events.
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The template included the title of the event at the top, followed by the date and time.
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The body of the template details the event and any other relevant information.
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Images of the gallery event artwork are embedded in the template so that customers can see the type of artwork associated with the event.
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The gallery contact info, name, and links are located at the bottom.
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